Hey there! This guide is here to help out premium Rosarium members get to their presale VIP upgrade add-ons.
STEP 1:
Click on the globe icon located at the bottom of the app.
STEP 2:
Select your show
STEP 3:
Copy your presale code
(this is also your "passcode" for the VIP Upgrade presale).
STEP 4:
Select your preferred VIP upgrade option.
Remaining VIP Upgrades are up for grabs for all Black Roses once the general sale kicks off.
As a Premium Rosarium member, you get first dibs on this special experience before anyone else!
HELPFUL REMINDERS
You MUST purchase an entry ticket in order to use your VIP add-on.
NOTE: This information is subject to change by tour and how VIP packages are sold.
Your valid PHOTO ID is required at check-in and must match the name used to purchase the upgrade.
If you bought the upgrade for someone else , they must have a copy of YOUR VALID PHOTO ID to check in if you are not attending the VIP experience with them.
VIP FAQs
How do I access presale codes?
Exclusive presale codes and presale VIP opportunities are only available through the Rosarium with premium membership.
Does VIP include a ticket to the show?
No, you must purchase a separate entry ticket to the show in order to use your VIP add-on upgrade. You can purchase an entry ticket here.
How do I receive my VIP upgrade ticket?
There is no physical ticket for VIP upgrades.
The purchaser will receive an email no later than two days before the show date with instructions on what time to arrive and where to line up to receive your wristband.
Add info@237global.com to your email contacts in order to prevent any important show information from going to your junk folder.
Can I purchase a VIP upgrade from a reseller?
Yes you can for VIP 1 (Storyteller) and VIP 2 (Dreamer).
The original purchaser MUST provide you with a copy of their VALID PHOTO ID and it MUST match the name used to purchase the add-on if they will not be there to attend the VIP experience with you.
PER THE ROSE'S VIP ADD-ON WEBSITE REGARDING VIP 3 STARGAZER:
"All VIP 3 Stargazer purchasers must present a valid photo ID at check in that matches the name on the original purchase."
Need more clarification or have other questions?
You can contact info@237global.com for any unanswered questions.
You can sign up for the Rosarium premium membership here.
Membership is currently $3 USD per month. There is no annual option at this time.
PURCHASING VIP FROM RESELLERS
You do not receive a physical ticket for VIP, the original purchaser will be emailed no later than two days prior to your show with instructions and the time you need to be at the venue to collect your wristband.
When buying from a reseller the original purchaser (reseller) MUST provide you with a copy of their valid photo ID and it MUST match the name used to purchase the add-on if they will not be there to attend the VIP experience with you.
PLEASE NOTE: It is suggested to only use Paypal Goods and Services (G&S) when purchasing from a reseller to protect yourself from fraud. Friends and Family does not offer the same protection or ability to get your money back in the event of a scam. If someone tries to get you to go through Friends and Family I would strongly suggest looking elsewhere.
The small $ fee associated with Goods and Services can be paid for by either the seller OR reimbursed by the buyer by adding it on to the payment and is worth the added protection. The very small fee associated with the goods and services transaction is an excuse often used by scammers to try and get buyers to accept Friends and Family as it does not protect the buyer from the scam.
Please be cautious and vigilant when purchasing from strangers.